Refund & Return Policy
Return Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Return Conditions
To qualify for a return, items must be:
-
In their original condition, unworn or unused, with tags intact.
-
Returned in their original packaging.
-
Accompanied by a receipt or proof of purchase.
How to Start a Return
Email us at info@greatinthenude.com to initiate your return. Approved returns should be sent to:
Jakob Mommas Gata 3, 11850 Stockholm, Sweden.
If your return is approved, we’ll provide a return shipping label and instructions. Please note that the return shipping cost will be deducted from your refund. Returns sent without prior approval will not be accepted.
For any questions about returns, feel free to contact us at info@greatinthenude.com.
-
Damages and Issues
Please inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
To exchange an item, return the original item as outlined above. Once accepted, you can place a new order for the desired item.
European Union: 14-Day Cooling-Off Period
For orders shipped within the EU, you are entitled to cancel or return your purchase within 14 days for any reason. Items must meet the same return conditions outlined above.
Refunds
Once we’ve received and inspected your return, we’ll notify you of the approval status. Approved refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your refund was approved, contact us at info@greatinthenude.com.